New Channel: Speed HD

We've activated the high-definition verion of the Speed Channel! You'll find it on Channel 540 (HD cable box, Digital Varieity Pak and HD Pak required.)

Holiday Specials (through January 31, 2010)

Digital Upgrade (for new digital customers only)

Order the Digital Variety Pak for one quarter and receive the fourth month free. $11.99 savings! (Free installation, 10% discount on cable box rental for the first quarter.)

HD Upgrade (for new HD customers only)

Order the HD Pak (and required Digital Varieity Pak) for one quarter and get the fourth month free. $14.97 savings! (Requires HD cable box or TiVo HD with CableCARD).

LVC Digital TV: Are You Watching the Right Channel Number?

22 of our most popular analog channels are also available in digital form. We strongly advise tuning to the channel number that gives you best results. Use your Favorite Channels list (Motorola cable boxes) or TiVo Channel List to turn off the versions of lesser quality.

Here are some examples:

• USA Network: Appears as analog on Ch 24, but is also available in digital form on Channel 301 and in high-definition on Channel 520. Channel 301 is visible on all of the newer cable boxes (not the DSR470) without any special subscription. To watch Channel 520, the Digital Variety Pak and HD Pak are required along with one of our high-definition cable boxes or the TiVo HD.
• C-SPAN: Available in Analog on Channdl 53, but a digital version is available on Channel 425 (cable box required, but no special subscription). Customers without a high-definition TV can enjoy this channel with our inexpensive DCT2200 cable box ($3.99/mo).

In total, 22 of the analog cable channels are available in digital form, 18 of of which are also available in high-definition. Download our channel list for the full list of options.

New! Rate Reductions!

If you combine your TV and Internet service with our voice service you can save big bucks! Not only is our digital phone service much cheaper than most AT&T bills, but we'll give you a break on your Internet charges for having all three of our services. Check out the new Internet rate schedule.

Want to save even more? Add the Max Pak or Max Pak HD and get all of our premium and HD TV packages.

Lineup Wizard

Confused by all our TV options? Our new lineup page lets you pick different combinations, calculates the monthly rate, and displays or prints a lineup showing only those packages that you pick.

HD Pak and Starz! HD

Starz! HD is now available to all subscribers to the Starz!/Encore Pak.

Our new HD Pak now has grown to 18 channels. More are on the way. Only $4.99/month!

LV Digital Phone Service

Many have asked us to provide telephone service along with our Internet plans, and we have been listening. The new service, which began in January, 2009, provides unlimited calling in the US and Canada for one low price and very low rates for International calls. We have customized our Internet plans to provide superior call quality and have a long list of standard features that come free with the new service, which will be billed at a flat rate of only $27.99 per month. See our new Digital Phone page for details.

Wireless Upgrade -- You May Qualify for a Free Wireless Router!

There has been enormous interest in wireless laptops recently. Lucas Valley Cable has various options to give you the wireless performance that you need.

When you order a wireless upgrade from Lucas Valley Cable,

1. We will begin with a site survey to see what neighboring access points might cause you interference problems and will select the best channel for your system.
2. We will help you decide on the best wireless solution considering your coverage area (wireless router or separate wireless access point).
3. We will install and set up your system with an appropriate encryption method to protect your privacy.
4. We will replace any failed router or access point that we install as long as you continue your service.
5. We will maintain your wireless connectivity if you should start to experience interference problems after installation ($4/month optional add-on).

If you are presently using our Legacy or Basic plan, an upgrade to our Plus Internet plan or higher entitles you to a free wireless router. There is no special installation charge for wireless upgrades that can be accomplished by adding a router. If we recommend a separate access point and you agree with that recommendation, we will provide both the access point and a power-over-ethernet kit for a combined cost of $129 plus tax (wiring to the access point is extra if required).

Please give us a call at 259-5856 or email support@lucasvalley.net if you would like to discuss a wireless upgrade.

Save with Digital Premiums

No matter what kind of TV that you may have, the new digital premiums can save you money.

Customers who have updated to digital premiums are paying $5 less than those who are still using old HBO, Show time and TMC (Channels 14, 16, 18, and 20). Of course you need a set-top box to receive the digital premiums, but the monthly savings for just these three premiums go a long way toward the rental of one set-top box.

Now consider the other advantages that the set-top box brings to those who have updated to digital premiums:

• Premium channels have much clearer picture and sound. Analog premiums use a scrambling method that removes most of the detail from the picture--a problem that digital premiums solve.
• Access to the digital versions of 22 of our analog channels.
• More premium choices. Rather than just one Showtime channel, you get 11 showtime channels, for example.
• A program guide that tells you what's on each channel on the system-- plus a synopsis of each program. And the program guide works for all your channels! Not just the premiums.
• Free access to the 37 commercial-free digital music channels that are on the cable.
• The ability to add the Digital Variety Pak for an additional $11.99/mo (44 digital-quality channels).
• The ability to add the HD Pak for an additional $4.99/mo (22 HD channels -- Digital Varieity Pak required).
• An analog tuner that can extend the range of old TV sets not capable of tuning to channel 90 and above.

Savings are even greater for those taking advantage of our Max Pak, which includes all premiums plus the Variety Pak for a single price of $52/mo ($83/mo total when including the required Expanded TV service).

Not Using an E-Mail Account?

In the event that you abandon an active e-mail account, please let us know so we can disable it.

Abandoned accounts still receive mail, creating a significant load on our server. This is especially problematic when the in box for the account become full and the server is forced to deal with bounced messages and re-try attempts.

When we see evidence that an account has been abandoned (failure to pick up mail for an extended period of time), we may disable it. To re-activate a disabled account, just let us know and we will do so. Likewise, if you plan to be away for an extended time and do not plan to pick up mail, please let us know so we can avoid disabling the account.